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FREQUENTLY ASKED QUESTIONS

  • Where is the camp located?
    Brainy Ridge is located at Blue Ridge School in St. George, Virginia.
  • Will there be transportation for camp?
    Yes, Brainy Ridge offers transportation. As we get closer to the start of camp, additional details will be available. If you need transportation to or from Blue Ridge School in St. George, Virginia, please let us know! Transportation arrangements will be made based on availability and demand. If you have any specific transportation needs or questions, feel free to reach out to the Brainy Ridge team for more details.
  • What should my child bring to camp?
    The camp packing list is available in the UltraCamp Document Center for your convenience. Please be sure to review it carefully as you prepare for camp. We’d like to emphasize a few important items to remember: Reusable water bottle: Staying hydrated is key, and we encourage all campers to bring their own reusable water bottle. Sunscreen: Protecting against sunburn is essential, so don't forget to pack sunscreen. Bug spray: To keep the bugs at bay, make sure to include some insect repellent.
  • What happens during the check-in and check-out processes?
    When you arrive at camp, our staff will guide you through the check-in process. You’ll need to: 1. Complete any necessary forms: If you haven’t already submitted all required paperwork, there may be a few forms to fill out at check-in. 2. Medical check: Our medical staff will review your child’s health information and any medications being brought to camp. A lice check will be performed and temperature will be taken. Be sure to have medications in their original bottles, and if applicable, a pill organizer. 3. Meet the counselors and tour the facilities: Your child will have the opportunity to meet their counselor and get settled into their room. Staff will be available to help your camper with unpacking and to ensure that there are no restricted items/medications/food in the bunks. Our staff will be available to answer any questions and help you get your camper settled in for a smooth transition. At the end of camp, here’s what to expect for check-out: 1. Arrive at the scheduled check-out time: Please be on time for pick-up. If you are running late, contact the camp office to let them know. There is an awards ceremony on the final morning of each camp. Families are encouraged to attend to hear about your camper's week! Information about awards ceremony times will be released in the latter half of the camp week. 2. Sign out your camper: A staff member will ensure you’re authorized to pick up your child and will ask you to sign out. You’ll also be given any remaining belongings or items. 3. Complete medical check-out: A medical staff member will review your child's week and return leftover medications and supplies. 3. Discuss the camper’s experience: This is a great opportunity to speak with the counselors or camp staff about your child’s time at camp and ask any questions you might have. Please remember that early check-out or late pick-up needs to be arranged in advance. We want to ensure a smooth, safe, and enjoyable experience for all campers during both check-in and check-out.
  • How are staff selected?
    Our staff members are carefully selected to ensure the safety and well-being of all campers. To be considered for a position, all staff must go through a thorough process that includes: Interviews: Every potential staff member is interviewed to ensure they are a good fit for the camp environment. References: Staff are required to provide references that are reviewed as part of the selection process. Background Check: All staff undergo a comprehensive background check to ensure a safe environment for the children. Additionally, to ensure they are fully prepared, our staff members participate in: Pre-Camp Training: Before camp begins, staff complete extensive training to equip them with the knowledge and skills necessary for their roles. Condition-Specific Weekly Training: Each week, staff also complete specialized training to address the unique needs of the campers and the conditions they may face. We take these steps seriously to ensure our staff is not only qualified but also prepared to provide a safe, positive, and enriching experience for all campers.
  • What is the counselor-to-camper ratio?
    Supervision and individualized attention are essential for creating a safe and enriching camp environment. Brainy Ridge Camps generally maintains a 1:3 or 1:4 ratio for all camps.
  • How are bunks set up?
    Campers will stay in the school dorms, with multiple rooms in a hall making up your camper's "bunk". Each room is supervised by one counselor, who is responsible for ensuring a safe and supportive environment. Each room accommodates 2 to 4 kids, allowing for a more personalized experience. This setup helps foster a sense of community among the campers while also ensuring that every child receives the attention and guidance they need throughout their stay.
  • How is homesickness handled?
    It’s natural for campers to miss home, especially if it’s their first time away. Our staff is trained to support campers through homesickness with a compassionate and proactive approach: Encouragement & Engagement: We keep campers busy with fun activities, helping them stay engaged and build friendships. Supportive Staff: Counselors provide reassurance, listen to concerns, and help campers develop confidence in being away from home. Letter Writing: Campers are encouraged to write letters home, which can be a comforting way to share their experiences. Gradual Adjustment: In most cases, homesickness fades as campers settle in and enjoy their time. Communication with Parents: If a camper is struggling significantly, camp staff may reach out to parents to discuss the best approach. Our goal is to help campers gain independence while ensuring they feel supported and cared for throughout their stay.
  • How can parents and campers communicate during camp?
    To help campers fully immerse themselves in the camp experience, we encourage families not to send cell phones due to limited service and internet access. If a phone is brought, it must remain inside the cabin at all times. There are still plenty of ways to stay in touch: Camp Communication: If you need to reach your child, contact the camp office, and we’ll ensure they receive your message. Letters: Campers are encouraged to write letters home to share their experiences. Care Packages: Parents can send or drop off care packages during check-in for campers to open later in the week. Emergency Contact: In case of an emergency, camp staff will notify parents immediately. We believe that limiting phone use helps campers build friendships, develop independence, and enjoy outdoor fun. Thank you for supporting this positive camp environment! Note: During Type 1 Diabetes Camp, campers may keep their phones if used as a medical management device.
  • Will food be provided? How are dietary restrictions handled?
    The camp’s food is prepared in the school kitchen by SAGE Dining Services, a trusted provider known for their commitment to quality and nutrition. They work closely with us to ensure all meals are delicious, nutritious, and catered to the needs of our campers. We are happy to accommodate any dietary requirements or restrictions, such as allergies, vegetarian or vegan preferences, gluten-free, or other specific needs. Please note that the Blue Ridge School is a nut-free campus. If your child has any special dietary requests, please let us know in advance, and we’ll ensure those needs are met during camp. Our goal is to provide a variety of tasty and balanced meals that keep our campers energized and satisfied throughout the day!
  • How do I navigate UltraCamp?
    UltraCamp is the online platform used for Brainy Ridge camp registration, payments, and forms. Here’s how to navigate it: Access UltraCamp Visit the registration link provided on the Brainy Ridge website. Log in or create an account if you're a first-time user. Language Selection UltraCamp is available in English, Spanish, Korean, and French. Use the language selection option at the bottom right corner of the registration page. Please note: While all documents are translated, downloadable PDFs remain in English. Registering for Camp Select the camp session you’re interested in. Fill out the required camper information and health forms. If applying for a scholarship, select “Yes” when prompted (no payment will be required at that time). Making Payments Payments can be made securely through the platform. Payment plans are available Uploading Forms & Documents Medical forms, waivers, and other required documents can be uploaded directly to UltraCamp. Receiving Camp Updates UltraCamp will send confirmation emails and important updates. Be sure to check your account for messages or required actions. Need Help? If you experience any issues or need assistance, contact the Brainy Ridge team for support.
  • How do I access the document center and my forms?
    Once your registration is approved, in addition to the required forms highlighted in your individual account, there are also important documents available in the documents center. These include: The Medication List – This form must be signed by a parent and should match the medications listed on the Licensed Provider Health Authorization Form. We verify this against the electronic medication list and place it directly in the camper’s medication bag. Immunizations - We accept the official Virginia Department of Health Immunization Form or any other immunization record that is signed or stamped by a physician, registered nurse, or health department official. The record must include the month, day, and year of each vaccine. Documents can be uploaded directly to UltraCamp in the Document Center or emailed to admin@brainyridge.com. Licensed Provider Form – This form must be completed and signed by a healthcare provider.
  • What languages is UltraCamp available in?
    UltraCamp is available in 4 languages: The language selection can be found on the bottom right corner of the registration page. To note, all documents will be translated, however, the downloadable PDF’s will be in English. Please let us know if you need any assistance with this. -English -Spanish -Korean -French
  • Is there financial aid? How can I apply?
    We believe every child should have the opportunity to experience camp, regardless of financial circumstances. How to Apply? Select "Yes" on the Scholarship Question – During the initial camp application process, indicate that you are applying for a scholarship. Submit Your Application Without Payment – Your registration will be processed without requiring an immediate payment. Follow Up with the Formal Application – The Brainy Ridge team will contact you with the official scholarship application and any additional information requests. Confidential Review Process – Applications are reviewed on a rolling basis, and aid is awarded based on available funds. Families will be notified as soon as possible. All scholarship-related information is kept confidential. This information also helps expand our scholarship outreach and assists in securing grant funding to support future campers. Deadlines: We encourage families to apply early, as funds are limited. Specific deadlines will be provided during registration. If you have any questions, please contact our camp office.
  • What supplies should I send to camp with my child?
    For your child’s health and safety, please send all of your camper's medications in their original containers, clearly labeled with your child’s name and dosage instructions. If available, please include your child's pill organizer which will be filled on-site by the medical staff at the beginning of the week. If your child has any other medical needs or special instructions, please ensure those are communicated ahead of time. Our staff will work closely with you to make sure all medical requirements are met during the camp experience.
  • Where do the camp medical staff come from?
    Our medical team is composed of highly trained healthcare professionals, including doctors, nurses, and specialists experienced in caring for children with chronic illnesses. Many of our staff members have backgrounds in pediatric care and come from renowned institutions such as INOVA, Johns Hopkins Hospital, Children’s National Medical Center, the University of Minnesota, and clinics across the country. Key Aspects of Our Medical Team: Expertise in Pediatric and Chronic Illness Care – Our team is well-versed in managing the medical needs of children, including those requiring specialized care. Passionate & Compassionate Care – Our staff is dedicated to creating a safe, supportive, and nurturing environment for all campers. The health and well-being of our campers are our top priorities, and our medical team is available around the clock to ensure a safe and enjoyable camp experience.
  • Is there medical supervision on-site during the night?
    Yes, our medical staff is available 24/7 to handle any medical needs or emergencies that may arise. The staff is fully equipped to provide care for minor injuries, illnesses, and administer medications. In the event of a more serious medical issue, medical staff will promptly coordinate with local medical facilities to ensure your child receives the necessary care.
  • Where is the nearest hospital?
    The Blue Ridge School is located within reasonable proximity to several medical centers to ensure camper safety in case of an emergency: Sentara East Rockingham Health Center – 30 minutes away UVA Children’s Hospital – 40 minutes away Sentara RMH Medical Center – 45 minutes away Check out our Location page for a map of nearby hospitals.

We understand that you may have many questions, and we’re committed to providing you with the most accurate and up-to-date information. As new questions come in, we will update this page. If you don’t see the answer to your question here, feel free to reach out to us directly, and we’ll be happy to assist you!

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